Delivery Rules

Delivery Rules — PersianPets.com

Welcome to PersianPets.com. These Delivery Rules explain our order processing, delivery conditions, and customer responsibilities. By placing an order, you agree to these terms.

1. Order Confirmation & Payment

Orders are confirmed only after full payment is received.
We accept payments via bKash, Nagad, and Rocket.
PersianPets does not store any payment information.

2. Delivery Areas & Time

  • Standard delivery is available across Dhaka.

  • Nationwide delivery is available on request (extra charges may apply).

  • Delivery usually takes 1–5 business days depending on stock and location.

3. Buyer Responsibilities

  • Provide accurate address and phone number for delivery.

  • Ensure someone is available to receive the pet.

  • Inspect the pet upon delivery and send a short video or photo within 2 hours to confirm condition.

4. Health & Documentation

All cats are delivered with vaccination and health records.
Buyers receive all available documentation at the time of handover.

5. Health Guarantee

We provide a limited 48–72 hour health guarantee for congenital or pre-delivery conditions, verified by a licensed veterinarian with supporting video evidence.
PersianPets is not liable for issues caused by improper care after delivery.

6. Refunds & Returns

  • No returns are accepted after a pet is delivered.

  • Refunds apply only if the order cannot be fulfilled or in case of verified payment errors.

  • Orders canceled before dispatch may be eligible for a refund minus processing fees.

7. Delivery Fees & Extra Charges

  • Standard delivery fees are shown at checkout.

  • Extra fees may apply for rural delivery, urgent or late-night requests, or special handling.

8. Failed Delivery Attempts

If delivery fails due to incorrect information or unavailability, re-delivery charges may apply.

9. Ownership Transfer

Ownership of the pet transfers to the buyer once full payment is received and delivery is completed.

10. Contact & Support

Persian Pets
Dhaka, Demra, Baserpool, Bangladesh
📧persianpets.bd@gmail.com
📞 +880 1983-728811
🌐 www.persianpets.com

© 2020–2025 Persian Pets. All rights reserved.